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Careers

Banking Officer

Location: Malta

We're always on the lookout for talented, dedicated, passionate professionals who will thrive in our fast-paced, exciting and international environment.

If you enjoy being a part of a team, yet know how to shine on your own, if you are inspired by the thought of helping to provide a NextGen service used by leading online businesses worldwide – you'll fit right in at Credorax.

Join us at Credorax, where great ideas are created, encouraged and rewarded.

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Description

The function of the Chargebacks team is to help our Clients investigate any disputed/contested payments and take the necessary action required either internally or directly with VISA and/or MasterCard.


Responsibilities will include:

  • Working on cases of disputes and contested payments
  • Collecting data and prepare replies to incoming requests
  • Process data and documentation, and updating internal systems
  • Process requests in a timely manner as per company and card scheme (VISA and MasterCard) guidelines
  • Working closely with the rest of the team
  • Preparing summary reports as requested

**Extensive Training will be provided by Credorax as regards internal systems and Card Scheme (VISA and MasterCard) Guidelines and Regulations.



Requirements

  •        Have an investigative nature to look into cases of dispute resolution / chargebacks
  •        Be highly motivated and have good problem solving and analytical skills.
  •        Be meticulous, able to work on own initiative with excellent attention to detail.
  •        Be able to communicate clearly and concisely to both management and other colleagues.
  •        Have at least A-Level education level, preferably qualified in Banking, Commerce, Business and Computing.


Apply for this position